Once your order is placed, you'll receive a confirmation email. When it ships, you'll get another email with your tracking number. 📦 Tracking info becomes active once the shipping label is created.

Orders typically ship within 2–4 weeks. Select handcrafted pieces may require additional time. We appreciate your patience as each item is carefully prepared.

For sizing help, please refer to the Size Guide located on each product page. If you’re unsure about your fit, feel free to email us at support@visionuntold.store before placing your dorer.

Contact us as soon as possible at support@visionuntold.store. Changes or cancellations may not be possible once your order is being processed or shipped.

All sales are final. Only defective, damaged, or incorrect items qualify for return/exchange. Email us within 7 days of delivery if this applies

We accept all major credit/debit cards including Visa, MasterCard, AMEX, and Discover. We also accept Shop Pay, Apple Pay, Google Pay, and PayPal.

Vision Untold is based in California, USA, and ships worldwide.

We primarily ship via USPS or UPS, depending on location and weight. Shipping method will be selected automatically for fastest and most reliable delivery.