FAQ's
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Order Returns?
RETURNS / EXCHANGES ARE ACCEPTED FOR DEFECTIVE PRODUCTS & ERRORS.
If you receive a defective, damaged, or incorrect item, please notify us at info@visionuntold.com
For more info on what qualifies as returnable or exchangeable visit our Refund/Exchange Policy
Order Tracking?
-After placing your order, a confirmation email with your order number will be sent to you.
-When your order ships, you’ll receive another email containing your tracking number.
-Tracking details will become active once the shipping label is prepared.
If your package hasn’t arrived within a few weeks of receiving the shipping notification, don’t hesitate to reach out to us for support.
Order Cancellation?
To request changes or cancellation to your order, please contact us at info@visionuntold.com as soon as possible. While we’ll do our best to accommodate your request, please note that changes or cancellations may not be possible once your order has been processed or shipped. For urgent updates, reach out promptly to increase the likelihood of adjustments.
